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Terms And Conditions Of Warranty

  • Parts are defined as mechanical/electrical parts only.
  • Proof of date of purchase must be supplied.
  • To qualify for free parts they must be fitted under instruction by appointed Shoreline engineer.
  • Any attempts to modify or repair an appliance by an unauthorised person will render all warranties invalid.
  • A charge will be made for a reported fault that transpires to be due to misuse or misinstallation.
  • Shoreline retains the right to invalidate the warranty in the event of physical or verbal abuse towards any member of staff.
  • Warranties in whole or part are not transferable.
  • The provision of services under the warranty neither extends the term of the warranty nor sets in motion a new warranty period. The warranty period for spare parts fitted ends with the expiry of the warranty on the appliance as a whole. The warranty remains effective from the date of purchase.
  • On the occasion that a product is over 2 years old* and is considered to be beyond repair, or uneconomical to repair, then we will offer a replacement appliance and charge an appropriate monetary offset in respect of the period of use already enjoyed.
  • Warranties apply in the UK and ROI only.

What Is Not Covered

  • Transport damage for which Shoreline is not responsible.
  • Improper installation and assembly.
  • Improper use including where an appliance has been used in a non recommended environment, or poor maintenance, or failure to observe the operating instructions.
  • Faults due to accidental damage or misuse.
  • Damage caused by the appliance coming into contact with unsuitable materials.
  • Claims in respect of compensation for consequential loss, except where such liability is legally mandatory.
  • Consumables and cosmetic parts such as glass shelves, seals, door storage, door handles and catches, cosmetic parts, baskets, trays, etc.